We live in a hyper-connected and fast-evolving business landscape, and one thing that I am sure of is that pure technical expertise, experience, your Ivy League/premium degrees, or even your super impressive resumes can only take you so far. So, what is the differentiator? What truly sets successful leaders apart from the rest is something …

In the early part of my professional career, I was always accustomed to receiving responses from people – they could be positive or negative – that didn’t matter, but people would respond for sure. However, in today’s fast-paced environment, I’ve increasingly noticed that it’s becoming typical not to hear back at all. It is becoming …